Privacy Policy

Last Updated: February 4, 2026

Change Purpose Action LLC ("Company," "we," "us," or "our") operates the website cpa-coaching.com (the "Site"). This Privacy Policy describes how we collect, use, maintain, and disclose information collected from users (each, a "User") of our Site and related services.

1. INFORMATION WE COLLECT

We may collect personal information from Users in various ways, including when Users visit our Site, register for an account, subscribe to our newsletter, complete a quiz or assessment, register for a webinar, purchase a product or service, or engage with other activities, services, features, or resources we make available.

Information You Provide Directly:

  • Name and email address

  • Phone number (including mobile phone number for SMS/text communications)

  • Billing and payment information (processed securely through third-party payment processors)

  • Information submitted through contact forms, quizzes, assessments, or surveys

  • Communications you send to us

Information Collected Automatically:

  • IP address and device information

  • Browser type and operating system

  • Pages visited and time spent on our Site

  • Referring website addresses

  • Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We may use the information we collect for the following purposes:

  • To provide, operate, and maintain our services

  • To process transactions and send related information

  • To send periodic emails regarding your purchases, services, or other products

  • To send SMS/text messages regarding your purchases, services, promotions, or other communications (with your consent)

  • To respond to inquiries, questions, and other requests

  • To send marketing and promotional communications (with your consent)

  • To improve our Site and services

  • To personalize user experience

  • To comply with legal obligations

3. SMS/TEXT MESSAGE COMMUNICATIONS

3.1 Consent to Receive Text Messages

By providing your mobile phone number and opting in to receive text messages from Change Purpose Action LLC, you expressly consent to receive recurring automated marketing and informational text messages from us at the mobile number you provided. This includes, but is not limited to:

  • Promotional messages about our services, products, and special offers

  • Appointment reminders and confirmations

  • Webinar and event notifications

  • Program updates and announcements

  • Transactional messages related to your purchases

3.2 Message Frequency and Rates

Message frequency varies based on your interactions with us and the services you have enrolled in. Message and data rates may apply depending on your mobile carrier and plan. You are solely responsible for any charges from your mobile carrier.

3.3 Opting Out of Text Messages

You may opt out of receiving text messages at any time by:

  • Replying "STOP," "UNSUBSCRIBE," "CANCEL," "END," or "QUIT" to any text message you receive from us

  • Contacting us directly at Nicole@cpa-coaching.com or (910) 556-9084

  • Using any other reasonable method to communicate your desire to opt out

Upon receiving your opt-out request, we will send you a single confirmation message to confirm that you have been unsubscribed. You will receive no further text messages from us unless you re-subscribe.

3.4 Opting Back In

If you have opted out and wish to receive text messages again, you may re-subscribe by contacting us at Nicole@cpa-coaching.com or by completing a new opt-in form on our Site.

3.5 Help and Support

For help or support regarding our text messaging program, reply "HELP" to any message or contact us at Nicole@cpa-coaching.com or (910) 556-9084.

3.6 Consent Not Required for Purchase

Consent to receive text messages is not a condition of purchasing any goods or services from us. You may purchase our products and services without opting in to text message communications.

4. COOKIES AND TRACKING TECHNOLOGIES

Our Site may use "cookies" to enhance User experience. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, some parts of the Site may not function properly.

We may use:

  • Essential Cookies: Required for Site functionality

  • Analytics Cookies: Help us understand how visitors interact with our Site (such as Google Analytics)

  • Marketing Cookies: Used to deliver relevant advertisements (such as Meta Pixel)

5. THIRD-PARTY SERVICES AND DISCLOSURE

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as:

  • Payment processors (Stripe, PayPal)

  • Email marketing platforms

  • SMS/text messaging services (such as EZ Texting)

  • Webinar hosting services

  • Analytics services (Google Analytics)

  • Advertising platforms (Meta/Facebook, LinkedIn)

  • Scheduling tools

  • Customer relationship management (CRM) systems

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5.1 Third-Party Contact Consent

By providing your contact information (including email address and phone number) on our Site or through our services, you acknowledge and agree that we may share your information with our trusted third-party service providers for the purposes of:

  • Delivering services you have requested

  • Processing payments

  • Sending communications on our behalf

  • Fulfilling our contractual obligations to you

We do not sell your personal information to third parties. Any third-party service providers who receive your information are contractually obligated to maintain the confidentiality and security of your data and to use it only for the purposes specified by us.

5.2 Affiliated Services

Our Site may contain links to affiliated services, including retreat experiences operated through dfwjuneteenthretreat.com, which is operated by TIH Signature Experiences, a division of TIH Industries LLC. If you choose to engage with these affiliated services, your information may be shared with these entities to fulfill your requests. Such services are governed by their own privacy policies, and we encourage you to review them before providing your information.

6. HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our Site.

7. SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users' personal information to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

We may disclose your information:

  • To comply with legal obligations

  • To protect and defend our rights or property

  • To prevent or investigate possible wrongdoing

  • To protect the personal safety of Users or the public

  • With your consent or at your direction

  • To third-party service providers as described in Section 5

8. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate personal information

  • Deletion: Request deletion of your personal information

  • Opt-Out of Marketing Emails: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email

  • Opt-Out of Text Messages: Reply "STOP" to any text message or contact us directly

California Residents: Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have additional rights regarding your personal information, including the right to know what personal information is collected, the right to delete, and the right to opt-out of the sale of personal information. We do not sell personal information.

9. CHILDREN'S PRIVACY

Our Site and services are intended for adults aged 18 years and older. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete such information from our systems.

10. LINKS TO OTHER WEBSITES

Our Site may contain links to other websites, including affiliated sites such as dfwjuneteenthretreat.com. We are not responsible for the privacy practices or content of these external sites. We encourage Users to read the privacy policies of any linked sites.

11. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For SMS/text messaging consent records, we retain documentation for a minimum of four (4) years in accordance with TCPA requirements.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage Users to frequently check this page for any changes.

13. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us:

Change Purpose Action LLC Email: Nicole@cpa-coaching.com Phone: (910) 556-9084